The ‘About’ page is traditionally the one where we use a lot of ‘we’ and ‘us’ and generally talk a lot about ourselves!
Everyone likes to talk about themselves but we thought you’d find it all a bit more interesting if we told you the story of how we began, why we began and why our approach benefits you, our client.
A number of years ago, I was running just another music entertainment agency. You’ve probably come across dozens of them on the internet. I used to buy bands for one price, put a mark up on them and sell them on at a profit. It’s not rocket science, but it’s the obvious thing to do when you want to work in the function band market.
Then one day I received a call from a bride-to-be, Joanne. She must have been in her late twenties. She also sounded very distressed. She explained that her wedding was in 3 weeks time and the band she had booked had called to cancel that morning, claiming that their bass player had broken his wrist. I asked her whether they could find a replacement for him, but they’d told her that they didn’t know anyone that could learn the songs in time. They also couldn’t help her find a replacement band, as they claimed not to know any other bands similar to themselves. She said they were very apologetic but didn’t have any solutions to what was now a big problem
– where was Joanne going to find a band for one of the busiest Saturday nights in June at a such late notice?
To make matters worse, Joanne had paid a 50% deposit to the band about 3 months earlier to secure their services but hadn’t signed an agreement which entitled her to get her money back should the band be unable to play.
I said I’d make some calls and get back to her with some options. About an hour later I received a call from Joanne. She thanked me for trying to help her out but had received a call from the band and they had just about managed to find someone who could learn the bass parts in time for the event. I wished her all the best for her wedding and said goodbye.
About 6 weeks later I received another call from an equally distressed bride who was experiencing a similar situation to Joanne. This time, we were able to help this bride by finding her a band with a few weeks to go before her wedding. It got me thinking about Joanne and I wondered whether her band had lived up to expectations. I emailed Joanne to ask how the wedding went and whether the band had been what she had hoped for. The response wasn’t great. In fact, she’d had a terrible experience with them. The band turned up late, the replacement bass player wasn’t up to much and the PA sound system had some issues that spoiled the flow of the performance which meant that people didn’t dance as much as they should have done – all culminating in a rather disappointing performance.
Joanne’s story prompted me to conduct some further research into the issues that brides and grooms come up against whilst researching and booking a band for their Big Day. This helped me to identify the key questions that they need answers to before deciding to book a band:
1. How can I guarantee that the band will actually turn up?
2. What happens if a band member is ill on the day of my wedding?
3. How can I find out a bit more about the band?
4. Can I contact you easily and be sure that you’ll return my calls?
5. My wedding budget is rising by the second. Will I need to pay for lots of ‘extras’?
6. How do I know you won’t just run off with the deposit?
7. What if I don’t feel comfortable paying the balance of the fee before the wedding day?
8. The venue have some technical requirements that I don’t really understand. Can you deal with them for me?
So from Joanne’s unfortunate story and our follow up research, it became clear that there was very definitely a need in the market to deliver a much higher quality experience for you, the bride.
And so LM2 Entertainment was born.
LM2 Entertainment is relatively unique in the market place for function bands. The majority of agencies work with their bands non-exclusively i.e. you will find many agencies selling the same bands. It also means they are not as accountable to you, the customer as may be they could be.
By contrast, LM2 Entertainment manages all of its bands, which means that we have total control over them. It means that our clients don’t find themselves in sticky situations like poor Joanne.
- We also only manage bands made up of professional musicians. If a band member is ill, there will be a replacement on standby with all the experience of the original band member – so performance levels are never compromised at your event.
- All our bands are contracted to maintain their equipment, so from PA to lighting, to the vehicles they use to transport the equipment, they will always be maintained to the highest possible level. So unlike Joanne’s wedding, the party won’t be interrupted by some completely avoidable equipment issues.
- Moreover the band will actually turn up to your wedding and on time, because the funds exists to ensure that the band’s transport vehicle is serviced when it should be.
- And remember Joanne and the 50% deposit she paid with no contract in place to safeguard her interests? We’ve addressed that too. Part of the fun of being a bride or groom is the excitement and build up to your wedding. You don’t want any niggling uncertainties to tarnish it. To combat this, we issue you with a clear and concise contract safeguarding you and your position in the transaction, so you definitely won’t be losing any beauty sleep in the run up to your Big Day.